Accessibility
Bigsound and QMusic are dedicated to creating a safe and inclusive space for all.
We hope that the following information will help you in planning your visit to Bigsound 2022! If you have any accessibility or disability related enquiries, please contact our access liaison Dina
#FAQ
Is there any accessible accommodation around Bigsound?
Yes! You can find accessible accommodation at the following locations:
• The Constance Hotel
• Rydges hotel
• The Miro
• Spicers Balfour Hotel
• Kennigo Hotel
How do I get to Bigsound?
Parking
Please note, parking in Fortitude Valley is quite difficult and limited. To find a carpark located within Fortitude Valley, visit secureparking.com.au
Train
Fortitude Valley Train Station is located only 200 metres away from Brunswick Street Mall.
Bus
There are many bus stops located around Fortitude Valley,. Plan your trip by visiting Translink
Some bus stops within the valley are:
• Brunswick Street Stop 207 near McLachlan St
• Brunswick Street Stop 211
• Wickham Street Stop 228 near Brunswick
To book a taxi, you can call Yellow cabs on 13 19 24 or Black and White Cabs on 13 32 22.
Taxi ranks are found:
• Left side of Wickham St approaching Brunswick St from Gipps St (outside
Prohibition Nightclub)
• Right side of Wickham St, just past Brunswick St intersection outside of
McWhirters
• Right side of Ann St approaching Duncan St opposite Cloudland
• Left side of Warner St approaching Wickham St (behind McWhirters)
• Left side of Brunswick St approaching Ann St outside Empire Hotel
How do I purchase tickets?
Tickets to the festival and conference are available via the BIGSOUND website. Alternatively you can call Oztix on 1300 762 545 during operating hours (Monday to Friday 8:30am-5:00pm AEST)
Can I book with a companion ticket?
If you have a valid Companion Card and over 18 years of age, you may be eligible for companion tickets to BIGSOUND. To discuss options around companion card tickets, please contact the BIGSOUND office on (07) 3257 0013. All passes and tickets are subject to availability at time of purchase.
Can I bring my Guide Dogs And Service Dogs?
Guide dogs and service dogs are welcome to BIGSOUND. Please refer to each venues access facilities to see if they supply water bowls. Due to noise levels and lighting in the live music sector of the event you might like to consider the use of an alternative aid.
Will there be a sensory space or pack?
A number of venues will have a quiet room, refer to venue information to find specific spaces. If you require a sensory pack, you can access this at the Information and Accessibility desk, located at Fortitude Music Hall.
Will there be Auslan Interpreters?
Interpreters will be available at selected panels and festival shows. Please refer to program on the app to see where interpreters will be located throughout the festival and conference.
Can someone assist me around the festival?
Yes! We have a wonderful team of volunteers available to chaperone you around BIGSOUND! If you require a chaperone, please email Dina at dina.management@outlook.com to express your interest.
Please include the following information in your email;
• Full name
• Access requirements
• Gender preference of volunteer
• Age
• Dates you require support
• What part of the festival you require support. E.g. festival, conference or both
Is there anyone I can contact for accessibility requirements?
Yes, you can reach Dina, our access liaison at dina.management@outlook.com
You can also visit our accessibility information desk at Fortitude Music Hall from 9 am – 5 pm
Is BIGSOUND accessible for individuals with disabilities?
Bigsound and QMusic are dedicated to creating a safe and inclusive space for all. Accessibility information for each venue can be found on each venue page via the BIGSOUND website.
If you have any accessibility or disability related enquiries, please contact our access liaison Dina at dina.management@outlook.com
#Key
Level Entry
The approach and circulation to the venue is level.
Ramp Available
The venue is fitted with a ramp, or one is available on request from staff.
Accessible Toilet
The venue has an accessible toilet with step-free access.
Seating Available
The venue has seating available (this may need to be requested).
Viewing Platform
The venue has a viewing platform available on Mezzanine level
Lowered Bar
The venue has a lowered bar
Distance from Blue Badge Parking
There are three Blue Badge parking spaces on Alfred Street.
Nearest Taxi Rank
Located on Ann St (Between Warner & Ballow St), Brunswick St South (Between Ann & McLachlan St) and Brunswick St North (near Wickham St)
Nearest Bus Stop
Visit the Translink Website to find bus timetables or use the app to find the most suitable route for you
Distance from Fortitude Valley Station
Visit the Translink Website to find train timetables or use the app to find the most suitable route for you