FAQs
What is BIGSOUND?
Now in its twenty first year, BIGSOUND is your annual opportunity to discover the future of Australian music across two days of festival programming, panel discussions and keynotes.
Can I attend BIGSOUND if I'm under 18?
BIGSOUND will cover topics that might be mature in nature and not appropriate for younger viewers. There is also the possibility of explicit language across some of the sessions or events. For these reasons, we recommend delegates 18 years and over. Proof of age will be required in most venues after 10pm.
Need assistance during BIGSOUND?
If you need assistance or advice during BIGSOUND please approach one of our friendly staff at the registration desk or one of our volunteers wearing a BIGSOUND t-shirt.
Is BIGSOUND accessible for individuals with disabilities?
Bigsound and QMusic are dedicated to creating a safe and inclusive space for all. Accessibility information for each venue can be found on each venue page via the BIGSOUND website.
If you have any accessibility or disability related enquiries, please contact our access liaison Dina at dina.management@outlook.com
How do I contact other BIGSOUND delegates?
Connect with other BIGSOUND delegates via the delegate portal!
The delegate portal allows you to request to connect with other delegates attending BIGSOUND to receive their contact details and plan your meetings ahead of time.
Can I get a discount on a BIGSOUND Delegate pass?
Yes! But you have to be a current member of certain music organisations. For the full list of these organisations and more check out the Membership Terms and Conditions below:
Member rate applies to members of QMusic, AIR, AAM, IMNZ, WAM, MusicACT, MusicNSW, MusicSA, Music NT, Music Tasmania, Music Victoria, A2IM, CBAA, MMF NZ.
N.B. Reciprocal membership of the above organisations entitles you to one (1) discounted registration per membership except where indicated below.
The only membership categories that entitle you to more than one discounted delegate pass are:
QMusic Business / Organisation membership - maximum FOUR delegate passes
QMusic Band membership - maximum TWO delegate passes
You can obtain your QMusic Business / Organisation or Band membership head to the QMusic website www.qmusic.com.au
If you are a member of another music organisation not listed here please contact Sez Foy at sez.foy@qmusic.com.au or +61 7 3257 0013 before proceeding with your delegate registration.
Do you give a discount to students?
Yes we do give discounts on BIGSOUND Purple Passes. But please note the following strict terms and conditions:
BIGSOUND is a strictly 18+ event. Anyone purchasing a Student Pass must be 18 as at Tuesday 6th September 2022.
Student IDs must be valid up to 9 September 2022.
Student IDs must be presented when collecting delegate passes at the event. No ID, No pass.
If your student ID is no longer valid at the time of the event, you will be required to pay an additional $300 to claim your pass.
All festival venues are strictly 18+
Where can I collect my BIGSOUND Delegate pass?
You can collect your Delegate pass during the following times from:
Tuesday 6 September - 9am to 8pm
FORTITUDE MUSIC HALL | 312-318 Brunswick St, Fortitude Valley,
Wednesday 7 September - 9am to 8pm
CLOUDLAND | 641 Ann Street, Fortitude Valley, Brisbane
Thursday 8 September - 9am to 5pm
CLOUDLAND | 641 Ann Street, Fortitude Valley, Brisbane
Note: proof of identification must be shown when collecting your pass.
Your delegate pass will get you into all things BIGSOUND, including the festival venues
Lost or stolen BIGSOUND delegate passes will not be replaced.
A new delegate pass will need to be purchased at the full rate for continued access to BIGSOUND events, including showcases, parties and conference panels.
What does my BIGSOUND Delegate pass get me into?
Entry to all BIGSOUND conference sessions (subject to capacity restrictions)
Access to official delegate networking and Industry Events.
Entry to all festival showcase events on Tuesday, Wednesday and Thursday nights (18+ venues / subject to capacity restrictions).
Access to BIGSOUND events and after parties.
Where do I get my Festival wristband?
If you are only attending the night-time Festival showcases, you can collect your wristband from the Oztix Ticket Shop located at Fortitude Music Hall, 312-318 Brunswick St, Fortitude Valley, at these times:
Tuesday, 6th September - between 6pm – midnight
Wednesday, 7th September - between 6pm – midnight
Thursday, 8th September - between 6pm – midnight
What happens if I lose my delegate pass?
Lost or stolen BIGSOUND passes will not be replaced. A new pass will need to be purchased at the full rate for continued access to BIGSOUND events, including music festival venues, parties and conference panels. Please take very good care of your delegate pass and keep with you at all times during the event.
How do I get into the keynotes?
The keynotes are very popular and entry is subject to room capacity. We highly recommend you arrive early to all keynotes for a chance to get a seat, however please be aware that entry cannot be guaranteed.
How do I get into the music festival venues?
Everyone must wear a festival wristband at all times for entry to all official festival venues.
Delegates will be issued with a 3-night Festival wristband when collecting their Delegate pass which must be worn throughout the event.
We advise delegates also wear their delegate pass to the festival at night so that they can gain preferential access to venues. Be aware that entry is subject to capacity and cannot be guaranteed.
Music festival ticket holders must wear their BIGSOUND Festival wristbands at all times for entry to all official festival venues.
All festival venues are strictly 18+ and are subject to capacity considerations.
Important: Please treat your festival wristband as cash. BIGSOUND takes no responsibility for wristbands that are removed before the end of the event and will not be replaced.
How do I contact other BIGSOUND delegates?
You will receive a login to the BIGSOUND delegate portal closer to the event. You can access this on the front page of the BIGSOUND website at bigsound.org.au. This gives you access to the contact details of most delegates attending the event so be sure to get in touch and plan your meetings ahead of time.
If you can’t find your delegate login please email sez.foy@qmusic.com.au
When should I arrive in Brisbane? I need to book my flights and hotel ASAP.
Check out the overview of the BIGSOUND program in Event Information - it shows when things are happening throughout the BIGSOUND week. You can make your travel plans based on this overview.
Did you know BIGSOUND delegate passes are fully tax deductible?
That's right!
How do I apply for a media accreditation?
Media passes will be available via application only. To be notified when applications open, contact janelle@morsecodepr.com.au
Can I get a refund for my delegate pass?
Yes, up to Friday, 19 August refunds of BIGSOUND registration may be permitted on a case by case basis. Delegates must notify the organisers in writing no later than 19 August 2022. If a refund is agreed to, a 10% admin charge will be deducted from the refund amount.
After Friday, 19 August - BIGSOUND registrations are not refundable.